Getting Help

Common Issues

Debugging Tips

Enable Debug Logging

// Set environment variable
process.env.OPENFILES_DEBUG = 'true'

// Or in code
const ai = new OpenAI({
  apiKey: 'sk-...',
  openFilesApiKey: 'oa-...',
  debug: true
})

Check API Status

Visit status.openfiles.ai to check service status.

Test Your Connection

import { OpenFilesClient } from '@openfiles-ai/sdk/core'

const client = new OpenFilesClient({ 
  apiKey: 'oa-...' 
})

// Test connection
try {
  const files = await client.listFiles()
  console.log('Connection successful!')
} catch (error) {
  console.error('Connection failed:', error)
}

FAQ

Contact Information

Enterprise Inquiry

For enterprise usage questions and custom implementations:

Contact Sales

contact@openfiles.aiDiscuss enterprise usage, custom integrations, and volume pricing